We take data privacy very seriously
Bay of Islands Snorkelling takes data privacy very seriously and recognises the importance of protecting and respecting your personal data. This Privacy Policy describes the information we collect, how we use that information, to whom we pass the information, your rights and key contact information.
1. Overview
To provide you with our services we need to collect information about you. Our aim is not to be intrusive, and we won’t ask you unnecessary questions. Any information we receive about you will be subject to controls to minimise the risk of misuse – including unauthorised access to, or disclosure of, your personal data.
This page sets out the basis on which any information we collect about you or from you, or that you provide to us, will be processed by us and other parties in providing you with the services we provide. We commit to using your information only in accordance with the terms of this Privacy Policy.
For the purposes of this Privacy Policy, the term “information” means any confidential and/or personal data or other information related to customers of BOI Snorkelling.
By visiting this website or providing your personal information to one of our employees, for example by telephone or email, you accept and expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy.
This includes information you provide when you browse our website, register for an account, enter a competition, promotion or survey, book a trip, purchase from us, and when you contact us for other reasons.
If you have concerns about any of the terms of this Privacy Policy, please email us so that we can provide further information.
2. What Information We Collect
We may collect and process the following information about you:
Information You Provide to Us
You may provide us with information by filling in forms on our website, our partners’ websites or by talking with us by over the phone or corresponding with us via email or otherwise.
This includes information you provide when you browse our website, register for an account, purchase from us, and when you contact us for other reasons.
Initial Information
To book a trip you must provide your name, phone number and email address.
You will also be asked to provide credit card details (including the long number, start and expiry dates and the card verification value code (CVV/CVC)), or complete your transaction with PayPal.
When We Communicate
When you communicate with us for customer service or other purposes, including by phone, email or using other methods, we retain that information and our responses to you.
Information We Collect When You Use Our Website
When you arrive at or leave this website, whether connected by a fixed line or wirelessly, we receive the web address of the site that you came from or are going to.
While you are using our site we collect information on the services you search for or view, page response times and length of visits to specific pages, how you interacted with each page (including scrolling, clicks and mouse-overs), and methods used to browse away from the page.
We collect information about the device you are using, such as the type of device, operating system and platform, the type and version of browser, browser plug-in types and versions, the times you access our website/app and the time zone setting, mobile network information and unique device identifier.